Payment & Shipping
Shipping address must MATCH the billing address registered with your credit card issuer. Orders placed resulting in a "NO MATCH" (AVS mis-match) may be declined automatically. If your shipping address differs from your card's billing address or if you are having trouble completing payment successfully please select "PayByPhone" during checkout and we will call you to obtain further verification and/or process your order manually.
See below for more details to ensure that your payment is successfully processed and not rejected.
We gladly accept the following forms of payment: Cash, Paypal, Visa, MasterCard, Check and Money orders. When paying by credit card we will ship only to the CARDHOLDER'S billing address (or alternate shipping address ADDED to the card's billing info). An alternate shipping address is easily ADDED to the credit card's information by calling the 800 number listed on the back of the card. All prices on this site are quoted in United States currency and can change without notice. Furthermore, we only accept payment from verified Paypal customers. If paying by Paypal we can ONLY ship to a "CONFIRMED" address and will not accept any Paypal payments using an unconfirmed address.
Note: If sending cash please send in a traceable form of delivery (ex. Fedex, USPS, or Certified Mail). Checks and Money orders can simply be made out to Cheap Hydroponics or simply use our initials "CH".
Ordering by Check or Money Order
If you would rather order by mail using money order, please go through the checkout process and include the invoice you received upon completion of the checkout process with your payment. Send money orders payable to Cheaphydroponics.com and mail them to the address listed below. Orders paid by check will not be shipped until the check clears.
18514 Mohawk Ave.
Cleveland, OH 44119
Notice: We are currently a mail order only company and do not permit local pickups.
We primarily ship UPS or Fedex through all of the 48 US states. Shipping charges are calculated during the checkout process based on item weight and shipping destination. We are more then willing to ship USPS for Alaska and Hawaii customers. Just email us.
The majority of orders with payments processed before 2pm Eastern time (Monday-Friday) will ship same day if paying via credit card. Payments made by money order will normally ship the same day / next day the order is received. If there are any problems concerning your order or if there is going to be any excessive delays in shipping your order you will be contacted via email.
Above picture shows estimated transit times on all ground packages we ship. Number of days in transit from the time your order SHIPS (not necessarily from the time you place your order as it does take time to process and package your order). Service Map colors may vary due to differences in hardware and software. Transit times do not include weekends or holidays.
Occasionally we will drop ship an item/order to you if it is not currently in stock. This generally does not mean your order will experience delay but please do not be alarmed if an item arrives a day or two later then the original shipment.